Help centre
Short answers to the things people actually ask. Everything here describes something Seylo does today. Nothing is written from the roadmap.
Getting started
What Seylo is, and what it is not
Seylo is a workspace for the work you do with AI, not another chat window.
Install the browser extension
One click from your AI tools, and a right-click from anywhere else, straight into a project.
Connect Claude or ChatGPT through MCP
Let the model read your projects directly, instead of pasting context in.
Capturing work
Organising
Record what came from what
Lineage is the one thing a folder cannot do. Here is how to set it and fix it.
Move, rename or relink an asset
Fixing a title, a project or a source after the fact.
Search across every project
What the search box matches, and the operators it understands.
Project State: the settled facts of a project
One place that says what is currently true, so nothing has to be reconstructed from history.
Plans and billing
Why is my project locked?
What locking means, what it does not mean, and how to bring a project back.
Refunds, cancelling, and changing your mind
Fourteen days for a full refund on any paid plan, and how cancelling works after that.
What is included in Free and Pro
The limits that actually differ, and where each one is enforced.
What counts toward storage
Files count. Text does not.
Share a project with someone
Up to 2 people per project, on Pro.
Your data
Not answered here?
Write to us and a person will read it.
- support@seylo.coUsing Seylo: a question, a problem, something broken
- billing@seylo.coPayments, invoices and refunds
- partners@seylo.coIntegrations, resellers and anything commercial